The difference between Labor Management Software and Workforce management software

Talking about the difference between Labor Management Software and Workforce Management Software to help business owners, especially in the restaurant industry, find the right management tool.

Labor Optimization
Talking about the difference between Labor Management Software and Workforce Management Software to help business owners, especially in the restaurant industry, find the right management tool.
Erin Watkins

When it comes to managing a business, it's essential to have the right management software at your disposal. In particular, labor and workforce management can be incredibly helpful in managing employees and optimizing operations. However, these two types of software are often confused or used interchangeably, even though they have different functions. In this blog, we'll explore the difference between labor management software and workforce management software and also list the best Software for the restaurant industry.

A restaurant own is using labor management software to manage restaurant employees.

What is Labor Management Software

Labor management software (LMS) is one of the workforce management systems designed to help businesses manage their workforce's day-to-day tasks. LMS focuses on tracking and optimizing the time and attendance of employees. The software's primary function is to manage employee schedules, time tracking, and attendance records, including overtime, vacation time, sick time, and holiday pay. The LMS system automates much of the process, reducing the time and effort required by HR and payroll teams.

In addition, LMS can also be used to manage employee scheduling, allowing managers to schedule shifts and assign tasks quickly. Managers can also use LMS to track employee performance, and productivity, and identify areas of improvement.

Key features of Labor Management Software

  1. Workforce Planning and Forecasting: The software should provide tools for forecasting labor demand and supply, and for planning and scheduling labor resources accordingly.
  2. Time and Attendance Tracking: The software should provide tools for tracking employee time and attendance, including clock-in and clock-out times, breaks, and overtime.
  3. Performance Management: Look for software that provides tools for tracking employee performance, setting goals, and providing feedback.
  4. Labor Cost Management: The software should provide tools for tracking and managing labor costs, including labor budgets, wage rates, and benefits.
  5. Compliance Management: The software should provide tools for ensuring compliance with labor laws and regulations, including overtime rules, minimum wage laws, and employee classification rules.

Best Labor Management Software for Restaurants

5-Out is a potent hospitality management tool that can instantly import sales and labor data to support restaurant owners in making the best choice.

1. Labor Scheduling by Machine Learning

The ability of 5-Out to automatically ingest data from both internal and external sources and use cutting-edge machine learning to correctly predict upcoming sales is one of its key features. 5-Out offers advice and recommendations on labor scheduling based on the forecast of forthcoming sales, simplifying employee shift scheduling. As the day and week go on, managers can monitor real-time sales and make adjustments to labor goals to create labor-optimal schedules and labor management procedures that reduce labor costs and maximize the restaurant's net income.

2. Employee Mobile App

Additionally, 5-Out has a new employee mobile app that makes life easier for both managers and employees. It gives workers visibility and enables them to make plans for the coming day and week by allowing them to view the entire shift pool, including their own and other team members' schedules, on their mobile devices. Additionally, the employee app's chat function facilitates easy one-on-one communication between employees, which is helpful for streamlining team communication. Employees can monitor their own absences directly on the app and request time off as well. Employees can also request shift swaps without the need for expensive manager involvement, and they will be notified via push notification if a colleague takes the shift.

3. Item-wise Sales Projections

Restaurant managers and owners can use the efficient 5-Out to help them make choices regarding their inventory and purchasing in addition to labor scheduling. One of the key features of the 5-Out is the ability to create item-wise sales projections. This can help managers identify which menu products are likely to be popular and accordingly change their inventory and staffing levels, which can also improve customer service.

4. Budget Management & Reporting

The program also provides a comprehensive cost of goods administration, allowing managers to monitor the cost of each menu item and adjust its price or ingredients as needed. Another crucial element is the buy budget management capabilities of the 5-Out software, which enables managers to create and monitor purchasing budgets for each period. Not to mention, the software provides enterprise-level reporting for basic costs like labor and food.

All of these features can enhance restaurant operations by streamlining team communications, scheduling restaurants more efficiently, and managing inventory to cut down on labor and material expenses. Managers can make wise business decisions by utilizing the insights from the 5-Out enterprise-level reports to maximize restaurant scheduling.

The back-of-house team is busy in a restaurant.

What is Workforce Management Software

Workforce management software (WFM software) is a broader category of software that encompasses labor management functions but also focuses on other aspects of workforce management. WFM software nearly manages the entire employee lifecycle, including features such as time and absence management, scheduling, forecasting, employee performance management, task management, and reporting. The software is designed to optimize business operations by streamlining processes, reducing costs, and increasing efficiency.

Using the right WFM software can provide workforce management solutions and also help with compliance management, ensuring that the business is meeting legal requirements for employee hours and pay. The WFM software can automate complex calculations, such as overtime pay and holiday pay, reducing the risk of errors and ensuring accurate record-keeping.

Key Features of Workforce Management Software

  1. Workforce Scheduling and Optimization: Efficiently schedules employees based on availability, skillset, and workload, optimizing coverage and task completion.
  2. Time and Attendance Tracking: Tracks work hours and attendance using various methods, ensuring accurate payroll and compliance.
  3. Payroll Management: Automates payroll processes including tax calculations and compliance, streamlining employee compensation management.
  4. Performance Management: Provides tools for setting and monitoring performance goals, identifying training needs and high achievers.
  5. Analytics and Reporting: Offers data-driven insights into workforce productivity and performance, with predictive analytics for future planning.

Some Best Workforce Management Software

1. ADP Workforce Now

This WFM software offers a range of features, including payroll management, HR management, time and employee engagement, benefits management, talent management, and compliance management. It helps businesses manage their workforce across multiple locations and provides real-time data and analytics to help avoid human error and then make informed decisions.

2. Kronos Workforce Central

This software provides tools with a friendly user interface for scheduling, time and employee engagement, payroll processing, HR processes, and labor analytics. It helps businesses optimize their workforce and improve productivity by automating key tasks and providing real-time insights into labor data.

3. SAP SuccessFactors

This WFM software, which is cloud-based, offers a range of features, including performance management, compensation management, recruiting and onboarding, learning and development, and analytics. It helps businesses attract, retain, and develop top talent while driving business growth and improving productivity.

4. BambooHR

It provides tools for HR management, including applicant tracking, onboarding, performance management, time tracking and attendance management, and HR reporting. It helps businesses streamline their HR processes and improve their employee experience, which is a great workforce management system.

5. Workday

This workforce management system offers a range of features, including HR management, applicant tracking, talent management, payroll processing, benefits administration, time tracking and attendance management, and analytics. It helps businesses manage their workforce across multiple locations and provides real-time data and insights to drive better decision-making.

Benefits of Using the Right Workforce Management Software

Using WFM software is critical to the success of any organization.

1. Improved Productivity

WFM software can help automate key tasks, such as scheduling, time and attendance tracking, and performance management. By streamlining these processes, businesses can improve productivity and reduce the amount of time spent on manual tasks.

2. Better Decision-Making

It provides real-time data and insights that can help businesses make informed decisions. For example, by analyzing labor data, businesses can identify trends and opportunities to optimize their workforce and reduce costs.

3. Enhanced Compliance

It can help businesses stay compliant with labor laws and regulations. For example, by tracking employee hours and attendance, businesses can ensure they are paying employees accurately and complying with overtime rules.

4. Improved Employee Experience

WFM software can help businesses provide a better experience for their employees. For example, by providing self-service tools for scheduling and time off requests, employees can have more control over their schedules and work-life balance.

5. Cost Savings

It can help businesses optimize their labor costs by reducing overtime, streamlining scheduling, and identifying areas for improvement.

Key Difference Between LMS Software and WFM software

The key difference between LMS software and WFM software is the scope of the functions they perform. LMS software is focused primarily on tracking and managing employee time and attendance, while WFM software includes a broader range of features, such as scheduling, forecasting, task management, and compliance management.

In conclusion, both LMS software and WFM software can be valuable tools for managing employees and optimizing business operations. However, it's important to understand the differences between the two to choose the right software for your business's needs. If your primary concern is tracking and managing employee time and attendance, then LMS software may be the right choice. If you need a broader range of functions to optimize your workforce's performance, then workforce management software may be a better fit.

If you want to gain success in the hospitality industry, try 5-Out first!

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5-Out is on a mission to maximize the profitability of every restaurant, using machine learning, artificial intelligence and predictive analysis to automate smarter, better decisions.